Higher Education
BCS has worked with numerous Universities, University Systems and School Districts to provide a wide variety of solutions.
There are several issues facing the Higher Education sector such as supporting and maintaining the workforce, meeting students’ evolving needs and providing a secure and modern technology infrastructure.
BCS provides several solutions to maximize investments around human resources, admissions, student portals and all corresponding documentation.
Typical Pain points
- Cannot hire /retain enough knowledge workers to keep up
- Documents handled manually, mailed in, or lost
- Sole copy/original documents kept in employee desks or filing cabinets
- Routing documents internally using physical file folders – even email
- Printing, then scanning in documents OR scanning at end of process instead of upon arrival in the organization
- Dedicated document scanning department
- “Stare and Compare” / many manual reviews & “touch points”
- Errors in approvals/denials, non-compliance w/ SOPs
- Limited process visibility and productivity measures
- Same data entered in multiple systems
- Customers and Users cannot work remotely
- Difficulty integrating Content w/ business applications
BCS Areas of Expertise
- Student Records
- Student Admissions
- Portal Integration
- Client / Student self-service